Accessible Madrid, recognized in the TripAdvisor Travellers' Choice Awards 2024

We are pleased to share exciting news: Accessible Madrid has once again been honored with recognition in the TripAdvisor Travellers' Choice Awards 2024! This annual award highlights the best travel companies, experiences, and attractions worldwide, and we are immensely proud to be among travelers' and customers' favorites for our commitment to accessible and adapted tourism.

What is the TripAdvisor Travellers' Choice Award?

TripAdvisor®, the world's largest travel guidance platform, annually publishes the Travellers' Choice® Awards 2024 Best of the Best Things to Do, which highlight the top-rated companies and experiences based on millions of reviews and traveler ratings. This recognition reflects excellence and a constant commitment to customer satisfaction. This year, Accessible Madrid is once again on the list of the best-specialized travel agencies, demonstrating our leadership in accessible and adapted tourism.

The Importance of the Travellers' Choice 2024 Award for Accessible Madrid

The Travellers' Choice 2024 award is a testament to the hard work and dedication of our team in finding the best-adapted travel options for our clients. This recognition is especially significant as it is based on customer reviews and ratings over the past 12 months, which have once again given us the highest scores. We are proud to know that our efforts to offer high-quality services, such as adapted tours for people with reduced mobility, trips around Spain for families with disabilities, mobility scooter rentals, and electric wheelchair rentals, have been appreciated by our customers.

Our Track Record and Commitment to Excellence

Accessible Madrid was previously recognized with this prestigious award in 2020. Since then, we have continued to improve and adapt our services to meet and exceed our customers' expectations. Our focus is on providing exceptional service that not only meets the needs of people with reduced mobility but also transforms their concept of limited mobility into an experience of expanded mobility.

Accessible Madrid Services: Accessible and Adapted Tourism

At Accessible Madrid, we offer a wide range of services designed to make accessible tourism a reality for everyone. Our main services include:

• One-day adapted tours in various cities such as Madrid, Segovia, La Granja, Córdoba, Seville, Valencia, Cádiz, Barcelona, Salamanca, Toledo, Ávila, Alcalá de Henares...
• Adapted and customized tours tailored to our clients' needs: From 100% adapted multi-day trips in various cities to fully customized trips according to our clients' demands.
• Additional services such as transfers, qualified guides, and transport. We also have adapted tourist apartments in Madrid and offer mobility scooter rentals and manual and electric wheelchair rentals.

Accessible Madrid, ADEFAM Award to the Most Innovative Project 2024

The recognition received from TripAdvisor is joined this year by the award from the Madrid Association of Family Businesses (ADEFAM), which recognized us as the most innovative Madrid-based project.

At Accessible Madrid, we are very clear that these awards would not have been possible without the support and trust of our customers. Their reviews and ratings on TripAdvisor and Google have brought us to this point. Therefore, we extend our most sincere thanks to all those who make this possible: customers, employees, suppliers, and collaborating organizations.

Accessible Madrid strives every day to provide the best accessible and adapted tourism services, helping people with reduced mobility to transform that limitation into expanded mobility. From our adapted tours around Spain to our mobility scooter and electric wheelchair rentals, we work tirelessly to ensure that everyone can enjoy their trips comfortably and safely.

Our Focus on Customer Service

The heart of our success lies in our dedication to customer service. We firmly believe in offering personalized service that meets the individual needs of each customer. Our team is trained to provide support and assistance at every step of the journey, ensuring that each experience is unforgettable and stress-free.

Testimonials from Our Customers

Our customers' reviews and testimonials reflect our commitment to quality and excellence. Here are some highlighted testimonials:

• "I rented a mobility scooter with hotel delivery and pickup. Excellent service and attention. Everything was perfect. We will repeat!!!"
• "Accessible Madrid transformed our vacation. Their attention to detail and mobility scooters made our trip incredibly comfortable."
• "Thanks to Accessible Madrid, we could enjoy an adapted tour of Madrid without worries. Their team was very professional and attentive."
• "The electric wheelchair rental service was excellent. It allowed us to explore the city independently and without difficulties."

The Future of Accessible Tourism with Accessible Madrid

At Accessible Madrid, we continue to innovate and improve our services to ensure that accessible tourism is a viable and attractive option for everyone. Our mission is to remove barriers and provide inclusive travel experiences that allow everyone to enjoy the beauty and culture of Spain.

We are committed to excellence and will continue to work to offer high-quality services that make accessible tourism a reality for more people.